Microsoft Dynamics CRM


Microsoft Dynamics CRM is a Customer Relationship Management (CRM) Business Solution that drives sales productivity and marketing effectiveness through Social Insights, Business Intelligence and Campaign Management in the cloud, on-premises or with a hybrid combination.

Microsoft Dynamics CRM is a server-client application which, like Microsoft SharePoint, is primarily an Internet Information Services (IIS)-based web application which also supports extensive web services interfaces. Clients access Dynamics CRM either by using a browser or by a thick client plug-in to Microsoft Outlook.

Dynamics CRM Online offers sophisticated customer relationship management software through a hosted cloud computing or on-premises model. It provides your staff with the tools to develop faster, more profitable sales and build stronger relationships with customers. Also, as it’s hosted in the cloud, there’s no additional in-house IT or admin hassle.

In a socially connected, always-on world, it has never been more important for companies to deliver differentiated and compelling customer experiences. Microsoft Dynamics CRM is helping companies do just that. With a reimagined user experience that is simple and intuitive, actionable intelligence at their fingertips and a pervasive connection to the people and resources they need.

Microsoft Dynamics CRM 2015 Courses

 Code Course Name Duration Price
MS55168 Customisation and Configuring in Microsoft Dynamics CRM 2015 3 Days £925.00
MS55169 Installing and Developing Microsoft Dynamics CRM 2015 2 Days £675.00

Microsoft Dynamics CRM 2013 Courses

 Code Course Name Duration Price
MS80539 Installation and Deployment in Microsoft Dynamics CRM 2013 2 Days £675.00
MS80542 Customisation and Configuration in Microsoft Dynamics CRM 2013 3 Days £925.00
MS80545 Customer Service in Microsoft Dynamics CRM 2013 1 Day £325.00
MS80546 Sales Management in Microsoft Dynamics CRM 2013 1 Day £325.00

Get instructor-led, technical classroom training from Microsoft certified training partners.

With Software Assurance Training Vouchers you get authorised instructor-led technical training by our very own Microsoft qualified certified trainers. Using only courseware developed by Microsoft experts, these in-depth courses are designed to help your IT staff deploy, manage and support new software.

Your SA Training Vouchers are reserved for technical courses only. Examples of courses include:

  • MS10174 - Configuring and Managing Microsoft SharePoint 2010
  • MS10774 - Querying Microsoft SQL Server 2012
  • MS10135 - Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010

After you complete your course, we will processes your voucher and are reimbursed by Microsoft. Unless the length of your training exceeds the training days available to you through SA, you will not be asked for payment

Need to know more about SATV’s visit: Or give us a call on 0845 600 6061

Associate Microsoft Trainer

Associate with Nexgenn

As a Microsoft Certified Learning Partner we have a commitment to our customers to provide the highest level of training standards possible. To this end we continue to seek out talented individuals with a natural flair for communicating technical subject matter to a wide variety of audiences.

With customers both here in the UK and Europe, we deliver classess in native english covering a wide spectrum of products.

We are always looking to add to our existing portfolio of trainers. You must already have achieved your MCT qualification and have some commercial training delivery experience. Perhaps you may have already chosen a specialist subject to focus on such as Microsoft SharePoint Server, SQL Server, System Center, Exchange Server or generalise in Windows Server – We’d like to hear from you.

In the first instance please send us your CV to our Human Resources department. Please also include a link to your online transcript.

Need to know more about our associate program, give us a call on 0845 600 6061